Lifetime Rating: 6.73 / 10
3/13/07 3:51 PM
I have bought many things from Tiger Direct over the past few years. My most recent large purchase was a refurbished Toshiba Satellite A105-S101 laptop I bought last summer. I got it for a great price and it has worked like a charm ever since.
My most recent purchase was a Brother MFC-3240C 5-in-1 Color printer/fax/copier. It has worked great and I got it for dirt cheap. I will continue to shop at TD.
3/8/07 10:08 PM
Worst experience. I used to buy literally thousands of $$ of stuff for my business and my wife’s office. Many things with rebate. $100 rebate for HP Jornada never came (almost a year)though it was approved.
They were selling “unlocked” HP PDA/phones that were actually “locked” to T-Mobile. I found that out hard way after I tried to change providers. Tiger agreed (CSR Kerry) to pay for unlocking ($30), requested receipt. Faxed it to them twice. No credit. Now, they are giving me a run around.
I just removed myself from their maillist. Stay away.
2/28/07 9:50 PM
Bait and Switch-Beware!!!
Ordered a 3 pack of software
was shipped a single pack of software.
Was told it was a “typo”. Not their fault-tough luck.
The ‘typo” appeared on Pricegrabber, Amazon and
TigerDirects own web page.
Was lied to by customer service at Tiger, CS rep
said I would be reimbursed for return shipping cost. Sent shipping cost info and was told
they would NOT reimburse return shipping cost.
Worst customer service experience to date.
Buy anyplace else and you will be much happier.
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