Lifetime Rating: 3.44 / 10
2/15/07 3:36 PM
Sold an item they knew full well wasn’t in stock. Received a backorder notice the day after I placed the order while the website continued to show it as “in stock” for a full month after. Canceled another order, then tried to claim I never placed it. Had to have my cc company reverse the charge. I never thought this would be possible, but these idiots/crooks are worse than TigerDirect. Stay clear!!!
Oh ya. If you really need to get screwed, ask for CSR Alan Smith.
2/3/07 9:44 PM
I ordered a battery from Ritz using the Google Checkout scheme. This was a mistake. I have been buying stuff off the Internet for over 10 years, and Ritz Camera and Google Checkout is one of the worst checkout schemes I have ever seen. My order was shipped 3 months after I placed the order, and neither Ritz or Google gave me any notice that it would be backordered or delayed. 3 months later, the item showed up on my doorstep. I asked for a refund from Ritz, and they refunded me part of the amount I paid. All in all, they are unethical and dishonest and I will never do business with them again. But don’t listen to me, I have only spent a few hundred thousand dollars with over a hundred Internet companies, so what do I know?
1/24/07 9:36 PM
I ordered on a Tuesday and had the item in hand before Noon on Friday. I was worried about the experience after I placed the order and then saw this website, but I had an awesome experience with this company. I called and talked to customer service several times to check on the order and make sure it was going through and they were very helpful.
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