Lifetime Rating: 9.99 / 10
3/13/07 4:56 PM
Excellent customer service. I ordered a new notebook and received a phone call within minutes from Donald to go over the details of my order. He made great suggestions and was very helpful in answering my questions. I was told that I would receive my order in 5 business days, and guess what. The notebook arrived in 5 business days. I highly recommend this company for anyone looking for a new notebook (especially if you want one without a pre-installed OS or bloatware).
3/7/07 9:43 AM
Ordered a Sager NP5760 from them. Had absolutely no problems at all. Placed the order on 2/21 and had the laptop in my hands on 3/1.
Very professional customer service - would recommend them to anyone looking for a “Power” notebook 
3/3/07 8:50 AM
To be honest, I was kind of skeptical of buying an expensive laptop from a smaller company. For weeks I did alot of research over the web and talked to many different people in many forums.
After finally making a decision, I decided to purchase a Sager NP5760 through Powernotebooks.com and I can confidently say I have no regrets whatsoever.
The staff at Powernotebooks.com were very friendly and helpful. I talked to them on many occassions about what it was I could expect to receive in purchasing a laptop through them. They patiently answered all of my questions and alleviated any of the concerns I had.
Ron worked with me alot and he was really great. Even though my laptop techinally wasn’t suppose to arrive until the Monday after the Sunday I had ordered it, the folks at Powernotebooks.com were able to promptly ship it out so that I had my laptop by Friday - just in time for the weekend. I really appreciated this and I can gaurantee one would not experience this with a larger brand-name company.
My laptop is really great - no problems at all. The most important piece of information I could give to someone who was considering making a purhcase from Powernotebooks.com is please do not worry - you will be getting an excellent product. I had the same “well I don’t know…” thoughts, but I can absolutely say that when you recieve your product you will delighted.
Keep up the superb work Powernotebooks.com. I’m definitely considering purchasing another laptop from them in a couple of months for college.
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