Lifetime Rating: 7.45 / 10
3/27/07 1:29 PM
The product that i recieved looked great. It is a really quality product for the price that i payed for it. I also liked how quickly i recieved the product. I will definately be looking back at geek.com for more purchases.
3/21/07 11:40 AM
I ordered 15 items. One item was not shipped, but I was charged for it. Their policy requires 7 day notice of shortages. I have e-mailed them three times. I have no responses from them.
Update:
I received an e-mail on 3-21 indicating that they would send the missing item. In that e-mail, I was asked to “retract” my ratings. If, and when, it arrives I will update this posting.
Final:
I received the item, and it works as advertised. I appreciate the follow up by the Geek CS people. I have made many purchases in the past and may still buy from them in the future.
3/16/07 6:40 PM
I have had 2 very good experiences with Geeks.com, and it is regrettable that I have to post this sort of review, as I am a fan of the products they sell, the prices of these products and the quickness of their shipping (same day delivery to my house with ground service — I live 200 miles away).
I recently had a very bad experience with my purchase of a sale item from them. When I ordered my hard drive from them, it listed in no uncertain terms that they had 8 left. The hard drive did not sell out until late that night, yet somehow my order is not being fulfilled. It may seem counterintuitive that I’m giving a bad rating since I was getting such a great deal, but the fact is that false advertising really pisses me off. If you say you have a total 50, and 8 left — then you should have 8 left and have started with 50. I understand that clerical errors happen. This is the result — an upset customer, who will not purchase any larger items from them again — I really like their stupid gimmicky ones haha.
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