Six-Month Rating: 1.25 / 10
2/24/07 10:12 AM
First time I’ve ordered from CompUSA on line. I’ve hesitant due to all of the negative feed back. Order arrived promptly with no problems. I’ll give them another try soon.
1/29/07 4:54 PM
This is a long overdue review but it has to be said… I bought a couple of things from this company last year because they sell stuff that the other two big companies doesn’t have. I sent in a lot of rebates but I NEVER GOT EVEN ONE REBATE BACK! I checked the status online and NOTHING refers to my submissions. Oh, and POOR SERVICE too making me wait for a long time just to get help! I’d rather risk buying from online malls that waste my gas going to this place. The place is dirty and messy too. I thought they were about to close by the looks of their place! I’ve learned my lesson this year.
1/26/07 1:46 PM
While rather infamous for their poorly qualified sales
staff, I figured a web site order was safe enough — what could go wrong? WARNING! Read carefully the rebate requirements and DO NOT buy if the original UPC
is required. Because then you have lost the ability
to return the merchandise to CompUSA if anything goes
wrong. This is exactly what happened to me. I sent
away for the rebate, the machine proved defective, and
so I shipped it back & bought something else from a
local store. Now they’re refusing to credit my acct.
Corporate sponsorship of rebate programs that invalidate their return policy should be a big no-no.
Do yourself a favor, stay away from this company that
cares zero about its customers.
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