Lifetime Rating: 0.57 / 10
3/28/07 11:09 AM
For those of you who STILL doubt the ratings on this page - I genuinely confirm that this company is committing a bait and switch by providing the following facts within a 24 hour period.
1) Found Canon Rebel XTI body only for $279 on page. Was amazed but skeptical..
2) Called American Express to confirm that I am protected as a card holder. Placed my order through their web page.
3) Received NO confirmation email but an order number during checkout completion.
4) 14 hours later, contacted 1-800 number to confirm order. Here is the dialog:
Me: hello, I’d like to confirm my order please..
Richard (customer rep): sure thing sure, let me verify some information from you
Me: Ok. What information?
Richard: would you like the 2 hour or 5 hour battery?
Me: I don’t need any add-ons or accessories?
Richard: Why not?
Me: Because I already have the camera and just the body broke, so I need it replaced. I still have the battery and memory card. (figured this was the best response)
Richard: So…the items survived but the camera body is broken..wow..well..ok, let me confirm your order of $324 with shipping and tax. you will receive the item in 8-10 weeks. call if you need us.
Me: That won’t work. I need it for a shoot this weekend.
Richard: Ok, then, I have just cancelled your order and the card will not be charged.
Me: Thank you and Goodbye.
PEOPLE STAY AWAY!! These type of sites are the reason people are still worried about placing online orders.
2/27/07 11:29 AM
Same story great price no product. I call sales team asked if they had in stock. They advised they did. I asked is it the $350 Nikon D80 they said yes. I asked to check the status of my order. They transfer me to Customer Service. CS claims it is on Back Order and that sales tell everyone that everything is in stock. 2 Minutes after the phone call the cancel my order. Typical bait and switch or purchase their high priced accessories.
1/29/07 3:00 PM
I am such an idiot for not checking this site before I ordered. I was so excited about the price, and read the site reviews that were all great. I ordered a Canon xti camera, and like others, was emailed a note to confirm my order. I called to talk to David Weston (”he was personally handling my order”), and was asked if I wanted a battery with the camera. Of course, I thought a battery was included, but said no, I had already ordered a grip that came with two batteries. I was then asked if I wanted the camera in English or Malaysian. Huh?? I cancelled my order when I was told the price for the English version would jump from $439.00 to $699.00. What a joke! I should have suspected - the price was too good to be true. What a scam!!
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