Overall Customer Satisfaction Rating
|
Six-Month Rating: 2.19 / 10 |
|
|
|
|
|
|
|
|
|
|
|
|
|
2/16/07 2:55 AM
My comment is in regard to the Magnolia section of Best Buy only. I had a previous bad experience when buying an XBOX 360 at Best Buy, but this time the service was way above the usual.
First, the attention and care displayed by the salesperson and administrative/finance girl were above any expectation. The salesguy really listened to my needs. The financing process was easy and amicable.
Still, since I walked out spending more than 3 times what I was expecting (kudos to the salesperson) I had buyer’s remorse. That, until I talked to a good friend that works in the industry that told me what a good deal I did.
But, for personal reasons, all the boxes sit in my house for 6 weeks. And when I unpacked, the Pioneer Elite 50″ screen was broken in 3 places!
So, 6 weeks later I walk into the store believing that this would be a real nightmare. And guess what? I didn’t finish explaining it when the girl asked me if all I wanted to do was to exchange by the same model. YES! And 15 minutes later I was loading the car with the exchanged TV.
Today I started installing everything. The TV is done. And let me tell you, the combination of a DISH HD DVR with the Pioneer Elite 50 is a TOTAL BLAST.
The colors, the contrast, the everything…
I just can’t wait to connect the home theatre.
So, for Best Buy aisle for the 360 I give a 2.5.
For Magnolia, a 9.5, if not a 10.
2/12/07 2:49 AM
The Order Process was Great. No Errors in any way shape or form. I ordered a “” NETGEAR SUPER G WIRELESS PCMCIA 108 MB CARD “” It was Shipped out the Next day and Arrived when Stated. For the First time Ordering from Best Buy they Did a Great Job. It was also Well Packed with NO Damage at all. Worked Perfectly on my Laptop. So I think I would Try them Again.
2/5/07 5:05 PM
My 4 month old Westinghouse HDTV died. I had purchased an in-house service plan so I called Best Buy. They provided me with the number for Westinghouse and told me that they had now met their contract obligations. Whatever occured next was between me and Westinghouse.
Entries (RSS)